The owner of this site is:
Andrea De Luca
La Scuderia del Duca
Via Marino del Giudice
84011Amalfi(SA) - Italia
Telefono +39 089872976
Partita IVA IT01109700656
Opening hours :
Summer 9.30 – 20.00
Winter 9.30 – 19.00
In winter the shop closes on Monday
How to place an order: all products sold on line from our shop our are grouped in categories. In order to help make your choice easier these categories can be seen on the home page or in the catalogue (buy on -line). You can also use our site's search engine, in the top right hand corner of every page, to find the product of your interest. Each product is rapresented by a high quality picture, a brief description and the sale price (VAT included). By clicking on "add to your cart" the selected product will be added to your sale cart which is updated after each change. All products are covered by our guarantee.
Payment: the amount payable will come up on your screen once you have confirmed your order by clicking on the button "order ". Payment is made by credit card VISA, CARTASI, MASTERCARD, AMERICAN EXPRESS,DINERS. Your card will not be debited until we have accepted and confirmed your order. We will do this by sending you an e-mail. The prices of our products are in euros and the amount debited from your account will be in euros whichever country you are buying from and whatever the currency your account is in. In order to receive an invoice you must fill in the field "tax id" with a valid tax id number. If nesessary you can check or change your tax id number in "your personal data" section. For any information do not hesitate to contact us at firstname.lastname@example.org.
Security: All of our transactions are made through servers protected by SSL (Secure Socket Layer). Your credit card details will be processed by an external company, who acts as a payment gateway and guarantees maximun security when dealing with your details. Our company has no access whatsoever to these details and cannot be held responsible for their use. In case a valid card is refused we advise you to repeat the entire procedure and to ensure that you have entered all details correctly. If you continue to have problems contact your card company. To receive help directly from us contact our help desk at the following numbers:
Tel +39 089 872 976
Fax +39 089 873 977
Via Marino del Giudice
84011Amalfi(SA) - Italia
"La Scuderia del Duca" not only offers a secure crypting system but also allows you to communicate your credit card details to us by fax at the following number +39 089 873 977.
Delivery: In Italy we deliver our products by post or SDA, Bartolini. We deliver abroad by DHL which allows us to deliver our products in perfect conditions in a short amount of time. Your order would normally be sent within 7 days. It will then be delivered within 2/3 days in Italy, 3/5 days in Europe and 5/7 days in the rest of the world. It takes at least 60 days to deliver antiques (paintings, watercolours etc.) abroad in order to satisfy customs regulations and obtain authorisation for export (Null Osta Doganale).
Delivery costs vary according to the weight of the product you have chosen, the country of destination, the type of delivery (air, road etc.) and whether or not the goods need to have special packaging particulary with wooden crates (for example antique products).
Delivery costs appear auomatically on your screen when you make a purchase.
Orders with a value inferior to € 20,00 and a weight of up to 2 kilos will be sent by post to Europe (except for Italy), the USA and Canada.
Product availability: Due to the workmanship and uniqueness of our products it is possible that they are not always available. In this case your order will be suspended immediately and your credit card will not be debited. You will then be contacted by our customer services so that you can arrange to be sent the items that are availabe or to cancel your order.
Tracking your order: Our customer service tracks every delivery and in the case of a delay the customer will be informed.
You can track your order on our site in the "check your orders" section. Once you have been sent an e-mail to confirm your delivery, you can track it on line. This feature is offered in collaboration with the courrier company that delivers our products.
Return of delivery: the customer, according to the law D.Lgs. 22/5/99 N°185, has the right to withdraw their order. All purchases are covered by our "satisfied or refunded" guarantee. If for any reason, you are unhappy with our products you can send it back to us within 10 days of delivery and receive a complete refund. Please contact our customer service to obtain information about returning goods.. Contact us at : Scuderia del Duca – Via Marino del Giudice
84011Amalfi(SA) - Italia - email@example.com We cannot however refund delivery costs. We only ask that the goods that you are unhappy with are sent back in the same condition that they arrived in, in the original packaging, with all documents received with the goods.
Damaged goods: all of our products are packaged and delivered with utmost care. If products are faulty or damaged during transport please contact our customer care immediately who will help you to return the product and obtain a refund.
Protection for minors: People under 18 years of age are not allowed to place an order on line unless they have the consent of an adult.
Informative Briefing about the use of your personal data (pursuant to law 31.12.96 no. 675 of the Italian Civil Code): We inform you that the data collected will be used pursuant to and in compliance with what is set out by law 675/96 of the Italian Civil Code (Protection of people and other subjects regarding the use of personal data) and will be handled with automated and manual tools in order to guarantee security and confidentiality. The data collected will only be transmitted to subjects to whom the transfer of this data is necessary, practical and instrumental for the purchase operation to be completed. The data collected will not be subject to widespread transmission on the part of La Scuderia del Duca. With regard to the use mentioned above, rights may be exerted according to article 13 of the law in question. The "User" pursuant to law 675/96 is La Scuderia del Duca"